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About GSQI?™

About GSQI

GSQI is a CredForce worldwide network member with expertise in capability-recognition and credentialing of human skills and systems quality in customer service delivery.

GSQI certifies service quality and excellence capabilities of organizations in retailing; travel; ticketing; banking; insurance; fast-food & eatery chains; shopping plazas and hotels. GSQI enterprise certifications - the GSQ21; GSQ14 and GSQ10 – are designed for organizations of varying sizes and scope and are also relevant for the service departments of manufacturing, trading and technology & research outfits.

Our certifications for professionals cover four levels – Service Leaders (CCSL™); Service Specialists (CCSS™) & Service Associates (CCSA™). The GSQI certification for enterprises comes in three variants – the GSQ21; GSQ14 and GSQ10 – designed for organizations of varying sizes and scope.