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Certified Customer Service Manager (CCSM™)

Certified Customer Service Manager (CCSM™)

Available across 50+ countries, the Certified Customer Service Program (CCSM™) is one of the world’s most powerful international qualifications for career starters in the Customer Service profession. Successful completion of the program leads to the award of the CCSM™ credential and a permission to use the CCSM™ designation.

.CCSM™ certified professionals have proven knowledge and competence to function in multiple roles including front-desk officers in hotels and banks etc.; customer service executives in contact centers and back-offices and telemarketing professionals in call centers and internal sales departments of organizations.

To apply for CCSM™, please click here.