From start to finish, it might be as quick as 15 days!. To know more, click on the following links.
a. I hold the CBTS™ (BCI)/CCSS™ (GSQI) qualification; how do I become a CCSM™?
You just need to upgrade and it is easy. You can upgrade to CCSM™ exactly TWO years after attaining your CBTS™ (BCI)/CCSS™ (GSQI) Certification. A majority of CBTS™ (BCI)/ CCSS™ (GSQI) certificants choose to upgrade to CCSM™ rather than recertify, because in two years, they have moved up in their careers to frontline lead or supervisory roles and the CCSM™ suits such professionals best second year onwards. Upgrading to CCSM™ is easy. There will be frequent reminder emails and text messages from GSQI and from other GSQI partners associated with you and you simply have to click the links mentioned in these communications, or log into your GSQI account and register for your upgrade to CCSM™. Remember, you can prepare on your own for CCSM™ assessments or register for a classroom training program under an authorized GSQI Training provider nearest to you. Please click on the links below to know more.
When can you Upgrade to CCSM™ from CBTS™ (BCI)/CCSS™ (GSQI)
The best time to apply for an upgrade to CCSM™ is exactly 2 years after attaining your CBTS™ (BCI)/CCSS™ (GSQI) credential. In fact, most CBTS™ (BCI)/CCSS™ (GSQI) certificants choose to upgrade to CCSM™ instead of recertifying for CBTS™ (BCI)/CCSS™ (GSQI) when their CBTS™ (BCI)/CCSS™ (GSQI) is two months away from expiry. However, do pay attention to various upgrade offers and schemes frequently emailed to you by GSQI. You may actually save a lot on upgrade voucher costs.
If you have already recertified for CBTS™ (BCI)/CCSS™ (GSQI) once, then an upgrade to CCSM™ is the only option, because GSQI does not allow a second recertification for CBTS™ (BCI)/CCSS™ (GSQI). In that case, if your upgrade application is NOT received by GSQI till two weeks before the expiry of your CBTS™ (BCI)/CCSS™ (GSQI) certification, your upgrade request will be only processed as a fresh CCSM™ application and you will have to pay the applicable full CCSM™ fee.
How to Upgrade from CBTS™ (BCI)/CCSS™ (GSQI)
Upgrading from CBTS™ (BCI)/CCSS™ (GSQI) is a simple 3-step process:
- Step 1: Register for CCSM™ through the upgrade link: You can enroll for your upgrade directly with GSQI on one of the GSQI portals or take the assistance of the training provider with whom you prepared for your CBTS™ (BCI)/CCSS™ (GSQI) certification or from any of the authorized GSQI training providers nearest to you. Once you register and pay the required fee, you will receive the CCSM™ upgrade Voucher and all other relevant information about your training and assessments etc., through email including the details of your upgrade application. You can pay for your upgrade on the GSQI portal either directly through your credit/ debit card or buy an upgrade voucher from your local authorized GSQI training provider. Remember there are no PCC requirements and hence training is not mandatory. You may directly qualify for the CCSM™ upgrade after completing the upgrade formalities as mentioned in Step 2 below. Indeed, do remember to enroll early if you want to enjoy the fee benefit!
Click here to apply for an Upgrade to CCSM™! - Step 2: Complete Upgrade requirements. Once you have applied for an upgrade to CCSM™, you are required to complete the following GSQI-prescribed formalities after logging into your account:
- Submission of your latest Curriculum Vitae in the format available on the CCSM™ application section of the GSQI portal
- Submit the Online Customer Services Career Report documenting key aspects of your learnings and achievements since attaining the CBTS™ (BCI)/CCSS™ (GSQI) certification as instructed.
- Step 3: Get the Certification Decision. You are there now. If you qualify all prescribed GSQI norms on Knowledge and Competence Prerequisites and all required documentation requirements are complete, you become eligible for the award of the CCSM™ credential and your CCSM™ Credential Pack reaches you in 30 days maximum from the date of award.
b. I have no other GSQI Certification; how can I become a CCSM™
Attaining the CCSM™ qualification as a new applicant is a simple four-step process:
- Step 1: Become a GSQI Primary Member/ User. This will give you access to specialized information resources about CCSM™ and you can obtain special help from GSQI counselors.
Click here to become a Primary Member Now! - Step 2: Register for CCSM™. This will enroll you for CCSM™ and you will receive a GSQI CCSM™ Voucher and all other relevant information about your training and assessments etc., through email. You will chose how do you wish to prepare and also your tentative examination dates. Your registration shall be complete only after receiving the GSQI fee, which can be paid through multiple methods.
Click here to apply for CCSM™ now! - Step 3: Complete Document and Assignment Submission.
- Step 4: Certification Decision. You are there now. If you qualify the CCSM™ examination, the Credential is awarded to you and a slick CCSM™ Credential Pack reaches you in 30 days maximum.
Click here to “feel” a GSQI Credential Pack!