All pre-certification activities in a country or a geographical zone are handled by Service Standards Audit Group of CredForce, the shared services umbrella to which GSQI belongs; or by authorized GSQ™ Implementation and Audit Partners in that area. The basic steps are:
- Step 1: Organization-wide baseline study - GSQ™ Status Audit (GSA) to compile the current state of practices, systems, and processes etc. in accordance to GSQ-CSS Guidelines.
- Step 2: Gap analysis by BAP and Gap Report submission to the SO for improvement action and implementation (including the GSQ™ Gap Modulus – the measure of deviation from GSQ-CSS).
- Step 3: Systems restructuring etc. to bring them in line with GSQ-CSS requirements.
- Step 4: GSQ™ Final Audit for Compliance Check and Certification Decision.
To know more on how your organization can implement GSQ™, write to:GSQ@Gsqi.org