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Certified Customer Service Leader (CCSL™)

CCSL™ Benefits

  1. Global Recognition

    CCSL™ is an international qualification opening international career opportunities

  2. Career Advantage

    Being a CCSL™ means being an elite GSQI alumnus – and a part of the illustrious GSQI pool of worldclass Customer Service professionals. CCSL™ qualified professionals, therefore enjoy the international qualification advantages in their careers and become globally mobile resources with high salaries and perks.

    CCSL™ professionals manage to deliver more and better in their jobs in large organizations thanks to their wider and deeper perspective built through a proven exposure, experience and success in handling the most challenging roles in Customer Service.

  3. Employer Benefits

    CCSL™ qualified professionals prove precious assets for their employers not only because they tend to raise the bar for performance, productivity and service quality, but also because, they infuse new professional energy in the workplace and help make the work-culture and environment global.

    Most typically, CCSL™ qualified individuals deploy almost immediately on new assignments and can immerse quickly in new product-domains and geographies. They don’t gestate for long and begin turning in the expected work-performance in more complex processes, horizontals and verticals much quicker than their non-certified counterparts.