CCSL™ is suitable for all professionals leading the Customer Service department or function for their organization and now desire to move into larger organizations. The following categories of professionals/ applicants benefit more from the CCSL™ qualification:
- Individuals who desire to leap into the bigger league of employers but who are currently working Customer Service heads in small companies
- Professionals already working as Customer Service managers or supervisors in large organizations but they now want an international qualification in Customer Service management to increase their professional prominence.