- Global Recognition
CCSM™ is an international qualification for professionals and executives handling (or who are shortly) going to handle team-lead or supervisory responsibilities in the Customer Service function. The fact is that customers and clients feel more confident working with CCSM™ professionals who are well trained in their craft and work domain.
- Career Advantage
Being a CCSM™ means being an elite GSQI alumnus – and a part of the illustrious GSQI pool of worldclass Customer Service professionals. CCSM™ qualified professionals, therefore enjoy the international qualification advantages in their careers and become globally mobile resources with high salaries and perks.
CCSM™ professionals manage to deliver more and better in their jobs in large organizations thanks to their wider and deeper perspective built through a proven exposure, experience and success in handling the most challenging roles in Customer Service. - Employer Benefits
CCSM™ qualified professionals prove precious assets for their employers not only because they tend to raise the bar for performance, productivity and service quality, but also because, they infuse new professional energy in the workplace and help make the work-culture and environment global.
Most typically, CCSM™ qualified individuals deploy almost immediately on new assignments and can immerse quickly in new product-domains and geographies. They don’t gestate for long and begin turning in the expected work-performance in more complex processes, horizontals and verticals much quicker than their non-certified counterparts.
