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Certified Customer Service Specialist (CCSS™)

Who Should Get CCSS™ Certified?

CCSS™ is a must-have qualification for anybody who intends to make a well-paying career in Customer Service, Customer Service or telesales. The following have been benefitting the most over the last several years from the CCSS™ qualification:

  • Senior School/ High school pass-outs with a flair for interaction and who want to work for 5-start Hotels, airlines, marketing companies etc.
  • Undergraduate degree holders (bachelors’ level) wanting to make a career in marketing and customer care.
  • Graduating students in universities and colleges who want to later do MBA and opt for a career in marketing.
  • Customer officers/ sales representatives working for small companies and who want to move to bigger employers.
  • Sales professionals working for small direct-marketing companies, who now want to settle down in a call center or a bigger marketing company.
  • Professionals already working on the front desks of small companies or banks or government offices and who want an international qualification.